Partner Agency Resource Center (PARC)

Partner Agency Resource Center (PARC)




Read Agency Scoop, our partner agency newsletter here

Partner Lunch and Learns
Invites will be sent to your email with more details.

Watch for the monthly Agency Partner Newsletter for Upcoming Lunch and Learn Opportunities!

CLIENT TRACKING DATABASE UPDATE:We are ready to launch the new client intake database

from Feeding America! We are excited to offer our partner agencies a no-cost platform to use for client intake. This electronic database will streamline the intake process and allow us to better understand those we serve. While Feeding America continues to add enhancements to this platform, we are now able to bring this new database to our partners. If you are interested in learning more, please reach out to Janice Tweet at or 701-476-9137.

Check out our Partner Lunch & Learn session recording on the new system here.

VIRTUAL GATHERING RECORDING – Former CEO Steve Sellent joined us for a conversation on what the future of food streams will look like through our food bank network. Steve has spent countless hour learning about trends and consulting with experts at Feeding America about how we are going to start seeing shifts in our food streams and what this will mean for all of us. Recording HERE and PowerPoint HERE.


  • Partnership: Renew your partnership with the GPFB for 2023. Contact your RSM.
  • Retail Food Rescue: Partners picking up at a local retail store(s) will need to complete an agreement. Contact your RSM.
  • Partners receiving retail food rescue items from a GPFB truck will also need to sign the addendum in the partnership agreement. 
  • A $50 annual partnership fee will be invoiced to your account after January 1. 

AFFILIATION LETTER: Partners who have a separate fiscal and legal sponsor will be required to provide an affiliation letter by January 30, 2023 that will then be updated every other year after. This will also meet the requirement for partners participating in TEFAP. Click HEREfor a template. 

UPDATED PARTNER HANDBOOK: Click HERE for PDF. Partners are HIGHLY encouraged to read through an updated GPFB food assistance partner handbook in its entirety as many new resources and best practices have been added. Paper copies will be available by request. 

ORDER AND DELIVERY CALENDAR: As of January 1 all ‘areas’ will be delivered to on the same week each month. Adjustments may be made for holidays, weather, inventory schedules, or the size of the orders. This is a change that many partners have asked about and we are excited to put it into motion to bring some increased consistency to our operations.  


  • Holiday Schedule– GPFB offices and warehouses closed and GPFB retail rescue routes cancelled on scheduled holidays. 
  • January - NEW Delivery Calendar Starts! 
  • January 2 - GPFB Closed 
  • January 16 - GPFB Closed 
  • April 7 - GPFB Closed 
  • May 29 - GPFB Closed 
  • July 4 - GPFB Closed 
  • September 4 - GPFB Closed 
  • November 23 & 24 - GPFB Closed 
  • December 25 & 26 - GPFB Closed







View the partner agency delivery schedule here

  • Order Mistakes: contact the Great Plains Food Bank at 701-232-6219 noting the product number and quantity of items needed or missed. 
  • Second Orders will now be placed in PWW. Only 1 second order will be accepted and it must be entered by the end of your order timeframe. 
  • Cass/Clay Partners who PICK UP – the time and date you select when placing your order is when you will be scheduled for pick up. At your scheduled date and time, please come into the volunteer entrance of the warehouse and ring the doorbell. Someone will come and assist you. 
  • Cass/Clay Partners who get DELIVERY will be on a consistent monthly schedule. If you are unsure of your monthly delivery time, please email or call Nicole. 


  • NEW for 2020! Voucher Reporting – To better capture the great work our partners are doing community by community, we are asking you to report on voucher programs in partnership with local grocery stores. Currently these innovative partnerships to connect families with fresh and perishable food is not being captured, and we feel it is important information in sharing the story of how together we are ending hunger. When reporting your monthly statistics, there is a line at the very bottom for reporting the dollar amount given in vouchers that month. We do not need information about who your partnership is with or what product the vouchers are for with this reporting, though we would love to hear about it to share with our network. Interested in learning more about voucher programs community partners have established with their local grocery store? Contact your Regional Services Manager to learn more! 


  • Preferred weekly 
  • Receipts should be entered by the last work day of the month


  • As of February 2020, we have gone paperless!  Statements will no longer be mailed out monthly. 
  • Balances and unpaid invoices can be found in the My Documents  tab in your PWW account.   


  • View recalls and sign up to receive email update s through the USDAHERE. 
  • FDA hand sanitizer recall list and updates HERE








  • SNAP Flyer 
  • Social Security - Despite challenges government and businesses face at this time, we want people to know we remain ready and able to help them by phone with most Social Security matters. Your clients can speak with a representative by calling their local Social Security office or our National Number.  We also provide local office phone numbers conveniently online with our Social Security Office Locator.  Attached is a flyer/poster that you can customize with the local office number. Although our offices are not providing service for walk-in visitors, we may be able to schedule an appointment for limited, critical issues if we cannot help someone by phone and if they cannot get the information they need or conduct their business online. Please encourage your clients to call or take advantage of our secure and convenient online services to: Apply for Retirement,Disability, and Medicare benefits, Check the status of an application or appeal, Request a replacement Social Security card (in most areas), Print a benefit verification letter, and more. 
  • WIC – open to working and non-working families, including those who are recently unemployed. Participants in programs like Medicaid, TANF or SNAP are automatically income eligible. Families may qualify for WIC by meeting the income guidelines for the household. Individuals who are pregnant, have a new baby or children under age 5 might also be eligible for WIC. 




Hunger Solutions Minnesota partners with the U.S. Department of Agriculture (USDA), the Minnesota Department of Human Services-Office of Economic Opportunity (OEO), food banks and food pantries to administer Minnesota’s TEFAP program. 

TEFFAP providers in Minn., use the most recent Federal Poverty Guidelines on all TEFAP forms


  • How to Stock Your Food Pantry for Diabetic Diets - Presentation& Guide for PantriesUse the front page for a client education resource! 



Ask questions, share thoughts and ideas with other Great Plains Food Bank partners in your area.

CLICK HERE to check out the Great Plains Food Bank YouTube page 

CLICK HERE for a complete list of upcoming MOBILE FOOD PANTRY locations – we welcome partners to come volunteer, pick up excess product, or do outreach! 

CLICK HERE for a complete list of food pantries and meal sites across the state and Clay County, MN 

CLICK HERE for partner agency training and videos


This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at and Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.


  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120


All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.



We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.


Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.