OUR PARTNERS

Partner Agency Resource Center (PARC)

Contact Information

Janelle LaCoursiere
Agency Services

Programs and Partner Network Director
Phone: 701.476.9126
Email: jlacoursiere@greatplainsfoodbank.org

Kayla Beck
Agency Services

Partner Network Specialist (Western ND)
Phone: 701.390.2513
Email: kbeck@greatplainsfoodbank.org

Alissa Finke
Agency Services

Partner Network Specialist (Eastern ND)
Phone: 701.997.7286
Email: afinke@greatplainsfoodbank.org

Alicia Triemert
Programs

Childhood Hunger Program Manager
Phone: 701.476.9114
Email: atriemert@greatplainsfoodbank.org

Mark Lang
Operations and Inventory

Operations Director
Phone: 701.476.9102
Email: mlang@greatplainsfoodbank.org

Mandy Cherney
Operations and Inventory

Bismarck Operations Manager
Phone: 701.566.9913
Email: mcherney@greatplainsfoodbank.org

Eric Swanson
Operations and Inventory

Logistics Manager
Phone: 701.476.9106
Email: eswanson@greatplainsfoodbank.org

Stephanie Erickson
Operations and Inventory

Food Resource Department Manager
Phone: 701.630.2319
Email: serickson@greatplainsfoodbank.org

Craig Sukke
Operations and Inventory

Food Resource Manager
Phone: 701.630.2319
Email: csukke@greatplainsfoodbank.org

Hope Olson
Operations and Inventory

Inventory Control Manager
Phone: 701.476.9124
Email: holson@greatplainsfoodbank.org

Jill Ambuehl
Ending Hunger 2.0

Coalition Coordinator
Phone: 701.476.9122
Email: jambuehl@greatplainsfoodbank.org

Ashley Baker
Ending Hunger 2.0

Strategic Initiatives Coordinator
Phone: 701.248.5952
Email: abaker@greatplainsfoodbank.org

Mel Ell
Ending Hunger 2.0

Community Initiatives Manager
Phone: 701.476.9121
Email: mell@greatplainsfoodbank.org

Parker Jabas
Ending Hunger 2.0

Data Insights Manager
Phone: 701.997.7284
Email: pjabas@greatplainsfoodbank.org

Heather Foss
Federal Programs

Federal Programs Manager
Phone: 701.997.7285
Email: hfoss@greatplainsfoodbank.org

Emily Otto
Federal Programs

Federal Programs Coordinator
Phone: 701.476.9138
Email: eotto@greatplainsfoodbank.org

Primarius Web Windows (PWW) is the online ordering system used by the Great Plains Food Bank to help partner agencies manage food requests and inventory efficiently. Through PWW, partners can browse available products, place orders, and track distributions in a centralized system, supporting accurate reporting and timely access to food for the neighbors they serve.

The Partner Handbook is a comprehensive guide designed to support Great Plains Food Bank partner agencies in their day-to-day operations. It outlines policies, procedures, and expectations, and serves as a key reference to help partners remain in compliance, access available programs and resources, and work effectively with our team as we serve neighbors together.

Sample Documents For Your Agency

 

Order Mistakes

Contact the Great Plains Food Bank at 701-232-6219 noting the product number and quantity of items needed or missed. 


Service Insights on MealConnect

The Great Plains Food Bank offers our network of food pantries, shelters, and soup kitchens access to Service Insights on MealConnect, a shared electronic intake platform that streamlines how neighbor information is collected at no-cost. Instead of paper forms, partners can now gather key details like contact information and household size through a secure online system, saving time for both neighbors and agencies while helping us better understand and serve our communities. Partner agencies interested in learning more can contact Parker at pjabas@greatplainsfoodbank.org or (701) 997-7284.

Other Resources

These resources are not operated by the Great Plains Food Bank, but they play a critical role in supporting neighbors facing hunger. By being aware of additional programs and services, neighbors may qualify for other forms of assistance that can help lift them up.

Women Infants and Children (WIC)

From the moment you find out you’re pregnant until your child turns 5, WIC is by your side to provide extra support to help keep your family healthy. WIC is the Special Supplemental Nutrition Program for Women, Infants, and Children. WIC provides healthy foods, personalized nutrition education, breastfeeding support and referrals to other services to support you and your family.

Supplemental Nutrition Assistance Program (SNAP)

SNAP provides food benefits to low-income families to supplement their grocery budget so they can afford the nutritious food essential to health and well-being.

While our team does not run the SNAP program, the Great Plains Food Bank team works with community partners to identify households in need of assistance and supports their SNAP application process in addition to identifying other helpful resources. If you are interested in talking with our team about our SNAP Outreach efforts, please contact Emily Otto (Federal Programs Coordinator) at eotto@greatplainsfoodbank.org.

Our toolkits are a collection of resources created by the Great Plains Food Bank team to support and strengthen our partner agencies. These tools, guides, and templates are designed to provide practical information, share best practices, and help partners navigate day-to-day operations.

The Great Plains Food Bank offices and warehouses will be closed, and all Retail Rescue routes will be canceled, on scheduled holidays. No food distribution or pickup operations will take place on those days. 

Great Plains Food Bank Scheduled Holidays + Office Closure

  • January - NEW Delivery Calendar Starts! 
  • January 1 - GPFB Closed
  • January 19 - GPFB Closed 
  • April 3 - GPFB Closed 
  • May 25 - GPFB Closed 
  • July 4 - GPFB Closed 
  • September 7 - GPFB Closed 
  • November 26 & 27 - GPFB Closed 
  • December 24 & 25 - GPFB Closed

Mobile Food Pantry and Pop-Ups Schedule

The Great Plains Food Bank collaborates with a variety of champions to help host our Mobile Food Pantry and Pop-Ups to serve communities. This schedule is updated monthly.

2026 Order & Delivery Schedule

This calendar provides an overview of the Great Plains Food Bank’s 2026 area order delivery and mobile distribution schedule. It is designed to help partner agencies plan ahead for food orders, deliveries, and mobile distributions throughout the year. Dates, locations, and routes are subject to change as needed.

Stay up to date with what is happening with our Great Plains Food Bank partners by subscribing to our quarterly Agency Scoop e-newsletter. This is where we share important updates, operational reminders, upcoming opportunities, and resources available to support our partner agencies, helping ensure you have the information you need to best serve neighbors across our region.

Find past issues of Agency Scoop by clicking the button below!

Agency Scoop


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What is Retail Rescue?

The Great Plains Food Bank’s Retail Rescue program partners with grocery retailers and wholesalers to recover safe, edible food that would otherwise go to waste. This food is rescued from stores or distribution centers and either brought to our warehouse or delivered directly to partner agencies, where it is quickly distributed to families and individuals facing hunger—reducing food waste while increasing access to nutritious food.

What is Agency Enabled Retail Rescue?

Agency-Enabled Retail Rescue expands this effort by connecting partner agencies directly with local retail grocery stores in their communities. Through this program, agencies rescue closed-dated, mislabeled, perishable, surplus, or distressed food items and distribute them to neighbors within days. This local, direct model helps increase food access, strengthen community partnerships, and ensure good food reaches dinner tables as quickly as possible.

Become a Retail Rescue Partner

Partners wanting to participate in Agency-Enabled Retail Rescue are required to complete a Retail Rescue Agreement. Partners receiving Retail Rescue items delivered by a Great Plains Food Bank truck must also sign the appropriate addendum to their partnership agreement. Please contact your Partner Network Specialist for more information. 


Resources for Retail Rescue Partners


Retails Rescue Food Safety Guidelines

 

The Emergency Food Assistance Program (TEFAP) is a federal program that provides nutritious, USDA-purchased food to help supplement the diets of individuals and families facing food insecurity. At the Great Plains Food Bank, our team works closely with partner agencies to determine whether TEFAP is the right fit for their organization, as the program includes strict eligibility, distribution, and reporting requirements. Through this collaborative process, we help ensure TEFAP food is distributed in alignment with federal guidelines while reaching neighbors who need it most.

North Dakota TEFAP Resources

Our recipes are designed to help neighbors and partner agencies make the most of foods commonly found at food pantries. These simple, budget-friendly recipes use accessible ingredients and minimal equipment, offering practical meal ideas that support nutritious, satisfying meals for individuals and families.

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PRIVACY POLICY

This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at www.greatplainsfoodbank.org and give.greatplainsfoodbank.org. Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.

Security

  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120

Email: info@greatplainsfoodbank.org

All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.

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TERMS & CONDITIONS

DONATION REFUND POLICY

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

AUTOMATED RECURRING DONATION CANCELLATION

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.