DONOR BILL OF RIGHTS

DONOR BILL OF RIGHTS

Donor Bill of Rights 
What is the purpose of a Donor Bill of Rights? At the Great Plains Food Bank, we are available to help match your philanthropic commitment with the hunger needs of people in North Dakota and western Minnesota. We also know that it is important for you to experience the gratification of philanthropy and feel confident that your donation has been used the way in which you intend. Discussions about gift purposes and the impact a gift can make on your personal and financial goals is always treated confidentially. We value the privacy of our donors and do not sell, distribute or exchange any donor information. To learn more about what you should expect from us, and from any non-profit organization that accepts donations, please feel free to review the Donor Bill of Rights set forth below. 

Donor Bill of Rights 
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To assure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights: 

  1. To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
  2. To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
  3. To have access to the organization’s most recent financial statements.
  4. To be assured their gifts will be used for the purposes for which they were given.
  5. To receive appropriate acknowledgment and recognition.
  6. To be assured that information about their donations is handled with respect and with confidentiality to the extent provided by law.
  7. To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
  8. To be informed whether those seeking donations are volunteers, employees of the organization, or hired solicitors.
  9. To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
  10. To feel free to ask questions when making a donation and to receive prompt, truthful, and forthright answers. 

The Donor Bill of Rights was created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. It has been endorsed by numerous organizations.

To make a gift to the Great Plains Food Bank and FEED OUR NEIGHBORS LIVING WITH HUNGER

PRIVACY POLICY

This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at www.greatplainsfoodbank.org and give.greatplainsfoodbank.org. Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.

Security

  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120

Email: info@greatplainsfoodbank.org

All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.

TERMS & CONDITIONS

DONATION REFUND POLICY

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

AUTOMATED RECURRING DONATION CANCELLATION

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.