ABOUT US

OUR COMMITMENTS

At the Great Plains Food Bank, we are deeply committed to creating a welcoming and supportive community. This means prioritizing diversity, equity, and inclusion—including digital accessibility on our website—while keeping food safety and nutrition at the heart of everything we do. Together, these standards guide us as we provide vital food assistance to neighbors across North Dakota and Clay County MN, who face hunger.

Diversity, Equity & Inclusion

We celebrate and respect the unique experiences, identities, and perspectives of every individual by embracing differences in race, ethnicity, gender, socio-economic status, ability, faith, national origin, citizenship, ancestry, age, family or marital status, sexual orientation and gender identity, political viewpoints, and military or veteran status.

By honoring this diversity, we better reflect the communities we serve, foster an environment where staff and volunteers feel valued, and spark the creativity and collaboration needed to achieve our vision of hunger-free communities.

Digital Accessibility

Making food assistance accessible is a priority at the Great Plains Food Bank, for our neighbors across North Dakota and Clay County, MN, and the same holds true for our website. To help ensure everyone can easily find the information they need, we’ve added the Recite Me toolbar. 

For more information, please review the PDF linked below.

Food Safety

Food safety is at the heart of our work and is a responsibility we hold with great care. We are deeply committed to ensuring that every item distributed through our network is wholesome, safe, and worthy of the trust our neighbors place in us.

To fulfill that commitment, the Great Plains Food Bank:

  • Maintains compliance with the American Institute of Bakers (AIB) standards for food safety and passes an annual audit.
  • Requires all employees who handle food product to obtain ServSafe certification and participate in all AIB and food safety related trainings.
  • Implements food safety best practices using regulatory agencies, Feeding America, food industry partners, and third-party auditors as resources.
  • Measures compliance against performance standards on an ongoing basis, regularly convening an interdepartmental food safety committee, conducting regular self-inspections, and third-party audits.
  • Ensures continual improvement in food safety performance by considering food safety implications in decision-making, researching and applying industry best practices. 

Nutrition

Access to nutritious food is essential to community health, and we work to support the well-being of those we serve as we pursue our mission to end hunger together.

The Impact of Inadequate Nutrition
Limited resources can make it difficult for people experiencing food insecurity to access nutritious foods, often leading to reliance on inexpensive, calorie-dense options. This increases the risk of obesity and chronic health conditions such as diabetes, heart disease, and certain cancers. Stress, cycles of deprivation, and higher costs for healthy foods create additional challenges for low-income communities.

Our Nutrition Initiatives
To address these needs, the Great Plains Food Bank:

  • Sets goals to increase the proportion of nutritious foods distributed.

  • Supports partner agencies with guidance and reports comparing food choices to MyPlate dietary guidelines.

  • Offers nutrition education, training, and resources including healthy recipes and food safety tips.

  • Expands access to nutritious foods through mobile food pantries, perishable food drops, rural deliveries, and grants for produce refrigeration.

  • Provides SNAP application assistance and resources across all 54 counties served to help clients access additional healthy foods.

Through these efforts, we strive to ensure every client has access to wholesome, balanced meals—supporting both hunger relief and overall community health.

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PRIVACY POLICY

This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at www.greatplainsfoodbank.org and give.greatplainsfoodbank.org. Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.

Security

  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120

Email: info@greatplainsfoodbank.org

All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.

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TERMS & CONDITIONS

DONATION REFUND POLICY

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

AUTOMATED RECURRING DONATION CANCELLATION

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.