Accountable to: Operations Director
Department: Operations
Employment Status: Non-exempt
Hours: Full Time
Location: Fargo
Position Purpose
The facility manager is responsible for the maintenance, repair, safety and security of the building, grounds and equipment for the Great Plains Food Bank’s statewide distribution center in Fargo. With our values of passion, service and innovation at the forefront, this position will advance the mission of the Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.
Core Accountabilities and Essential Duties
- Office Maintenance
The facility manager oversees cleaning and upkeep of office space in the statewide distribution center.
- Responds in a timely manner to staff requests for maintenance.
- Thoroughly inspects office areas of facility monthly for needed maintenance.
- Performs light maintenance duties such as changing lightbulbs, patching and painting walls, spot carpet cleaning, minor installations, moving furniture/offices and other minor repairs and renovations.
- Contracts for office cleaning services and regularly monitors performance.
- Grounds Maintenance
The facility manager ensures timely maintenance of the grounds of the statewide distribution center, including oversight of contractors.
- Ensures lawn and landscaped areas are properly cared for and well-maintained.
- Maintains weed control in lawn and landscaped areas, sidewalks, parking lot, fence line and other areas of grounds.
- Removes snow and ice from sidewalks and surrounding areas to ensure safe conditions for employees and guests.
- Completes grounds portion of weekly facility maintenance and inspection checklist to ensure cleanliness and upkeep of lawn, landscaped areas, sidewalks, parking lot, loading dock area, fence line and other areas of grounds.
- Coordinates and supervises contractors for snow removal, sanding, parking lot repairs, lawn services, pest control services and other external maintenance and repair services; securing bids when required by procurement policy.
- Warehouse Maintenance and Equipment
The facility manager ensures all cleaning, maintenance and compliance standards are met within the warehouse of the statewide distribution center.
- Ensures all duties on the daily, weekly, monthly and quarterly cleaning and maintenance schedule are performed and documented; confirms cleaning duties assigned to other staff are completed as scheduled.
- Completes warehouse portion of weekly facility maintenance and inspection checklist to ensure cleanliness and upkeep of warehouse, freezer, cooler, loading dock, volunteer center, restrooms, lockers, warehouse offices and all storage areas.
- Ensures pest control processes and procedures are maintained; inspects pest control traps weekly or more often when required and arranges for vendor to conduct pest control services monthly or more often when required.
- Performs regular inspection, maintenance and repair of warehouse equipment and fixtures; arranges for repair and maintenance services as needed.
- Orders supplies and minor property and equipment needed for cleaning and maintenance duties within spending approval authority and budget parameters, carefully monitoring both quality and price.
- Ensures compliance with all AIB, Feeding America, and local, state and federal government food safety, building and grounds safety, personnel safety, health and environmental laws, standards and guidelines; serves on disaster and safety committees.
- General Building and Property Maintenance
The facility manager identifies, coordinates, and oversees all vendor and contract work on the building and property of the statewide distribution center.
- Coordinates and supervises vendors and contractors for plumbing, electrical, HVAC and other contracted repairs and services; securing bids as required by procurement policy and regularly reviewing relationships for cost-effectiveness.
- Manages and reviews preventative maintenance and other service contracts to ensure facility maintenance and upkeep needs are being met and services are cost-effective.
- Oversees major building and property improvements, repairs and renovations; securing bids as required by procurement policy.
- Tracks building, property and equipment upkeep and anticipate short and long-term needs for replacement or improvements.
- Security
The facility manager ensures the safety and security of the statewide distribution center.
- Ensures the security of the building and employee safety by researching, implementing and monitoring the effectiveness of facility security systems and fire alarm systems.
- Serves as lead and develops back-up protocols for responding to alarms, emergency situations and other urgent issues involving the facility and grounds.
- Employs anti-theft, food safety, staff safety or other internal security measures and systems under the direction of the operations director.
Education, Experience and Requirements
Successful candidates for this position are preferred to have an Associate’s Degree and five (5) or more years of experience in a facility management role or an equivalent combination of education and related experience. Valid driver’s license and ability to travel statewide.
Skills and Competencies
- Strong internal and external customer service skills
- Ability to work in a fast paced environment with multi-faceted demands and deadlines
- Strong organizational skills and detail oriented
- Critical thinking skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Strong communicator that possesses excellent written, oral and interpersonal skills
- Excellent project management skills
- Ability to work efficiently individually as well as a team player
- Working knowledge of electrical, mechanical, HVAC systems
- Ability to collaborate with multiple departments
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Submit completed application and resume to hr@greatplainsfoodbank.org