Food Resource Manager

Accountable to: Food Sourcing Department Manager
Department: Food Sourcing
Employment Status: Exempt
Hours: Full Time
Location: Bismarck

Position Purpose
The Food Resource Manager is responsible for creating, implementing and managing food acquisition strategies to increase the capacity of the Great Plains Food Bank (GPFB) to meet the nutritional needs of people experiencing hunger. This position is directly responsible for building and fostering relationships with food manufacturers, wholesalers, distributors, retailers and growers. With our values of passion, service and innovation at the forefront, this position will advance the mission of the Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.

Core Accountabilities and Essential Duties

1. Food Resource Management
The Food Resource Manager oversees all incoming food streams.

  • Develops, implements and manages food resourcing strategies and goals to align with the organization’s strategic goals and initiatives.
  • Monitors, in collaboration with team members, the overall inventory levels of donated product to assure the optimal quantity, nutritional quality and variety of food and non-food products to meet food distribution objectives.
  • Tracks, analyzes and reports progress on metrics included in the strategic plan, annual work plans or as otherwise designated.
  • Researches, tracks, analyzes, and reports on local and national product donor trends and data.
  • Ensures adequate donor files are maintained and receipts and documentation provided in accordance with GPFB, Feeding America and federal/state guidelines and standards.

2. Establish and Build Food Donor Relationships
The Food Resource Manager fosters relationships with current and potential food donors.

  • Actively identifies, contacts and solicits prospective food donors with an emphasis on high-demand, nutritious products.
  • Develops and maintains a system for periodic, predictable, meaningful contact with current and lapsed product donors to ensure long-term donor retention, strengthen relationships and increase donation levels.
  • Develops and executes a robust donor recognition program.
  • Represents the Great Plains Food Bank in associations, organizations and tradeshows directly related to enhancing relations with food donors and increasing food donations.
  • Collaborates with Feeding America, Minnesota cluster of food banks and other food banks on allocations of donations from regional and national donors and sharing surplus product.

3. Retail Food Rescue Program
The Food Resource Manager oversees the Retail Food Rescue Program, soliciting donations, fostering donor relationships and ensuring safe and timely pick-up of donations.

  • Develops, coordinates and provides training, technical assistance, food safety guidelines and operating processes for participating stores and staff or partner agency pick-up drivers.
  • Conducts donor visits with staff drivers and partner agency representatives to establish relationships with new stores.
  • Creates consistency of outreach, store visits and training with retail partners.
  • Works with operations and agency services departments to develop pick-up plans for staff or partner agencies and to resolve scheduling, pick-up or other issues.

4. Produce Program
The Food Resource Manager sources fresh produce from farmers, the Feeding America network, and other food streams as needed.

  • Works with growers, packers, farmers markets and others in the agriculture industry to secure and maintain donations of fresh produce.
  • Works with volunteer services and community partners to coordinate gleaning efforts to pick large plots of produce.
  • Works with Feeding America and the Minnesota cluster of food banks to share produce with food banks across the network.

5. Inventory Management
The Food Resource Manager monitors perishable items to ensure minimal spoilage and prompt distribution.

  • Informs volunteer services in advance about perishable product that will need to be sorted, packaged, boxed and/or labeled, including anticipated arrival and project completion date required for distribution.
  • Establishes measurable goals to minimize perishable food waste and implement corresponding processes and practices that will result in achieving targets.
  • Ensures systems are in place and followed to adhere to FIFO (first-in first-out) inventory practices.
  • Tracks all perishable food spoilage and reason disposed of to determine how to reduce future waste.

Education, Experience and Requirements
Successful candidates for this position must hold a Bachelor’s degree in related field and have two years of experience in sales, food industry or customer service; or equivalent combination of education and experience. Valid driver’s license, ability to travel statewide and flexibility to attend occasional activities in evenings and/or on weekends required.

Skills and Competencies

  • Strong communicator that possesses excellent written, oral and interpersonal communication skills.
  • Ability to develop strategic relationships with stakeholders.
  • Strong customer service skills and willingness to assist others.
  • Strong organizational skills and detail oriented, yet flexible with an adaptable personal style.
  • Ability to work in a fast paced environment with multi-faceted demands and deadlines.
  • Critical thinking and analytical skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • High proficiency with Microsoft Office applications.
  • Ability to build collaboration across teams and departments

About the Great Plains Food Bank
Opening in March of 1983, the Great Plains Food Bank is currently celebrating its 40th year as an organization. Serving as North Dakota’s only food bank, the Great Plains Food Bank partners with nearly 200 food pantries, shelters, soup kitchens and other charitable feeding programs operating in 100 communities across N.D. and Clay County, Minn. Through its array of innovative direct service programs and partner network, the Great Plains Food Bank has distributed more than 200 million meals to children, seniors, and families in need since 1983. The Great Plains Food Bank is a member of Feeding America, the nation’s food bank network, and was named the Not-for-Profit of the Year in 2018 by the Fargo-Moorhead-West Fargo Chamber of Commerce.

Twitter: @NDFoodBank
Instagram: greatplainsfoodbank


This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at and Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.


  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120


All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.



We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.


Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.