The Great Plains Food Bank offers training materials to support the use of the Service Insights on MealConnect (SIMC) platform at our partner food pantries and mobile food distributions. These resources include documents, videos, and intake forms. Click the links below to see the training materials available for your intake setting.
The Great Plains Food bank relies on volunteers to help create successfentul mobile distributions, and we are grateful for the community support we receive. Two types of volunteers support each distribution – Mobile Neighbor Intake and On-Site Data Entry.
Serving Neighbors at a Mobile Food Pantry (Video)
These documents provide step by step instructions to complete distinct functions of adding visit information to the Service Insights on MealConnect platform. Select documents have a corresponding video, which can be found in the Food Pantry Training Video Library above.
These documents share the basic information needed to input neighbor information.
The following documents support making visit and neighbor profile changes.
- Adding Pounds Post-Distribution
- Adding a Visit Post-Distribution
- Editing a Profile Outside of a Visit
- Viewing a Neighbor’s Visit History
Partner agencies who require or allow neighbors to make an appointment should follow these instructions.
- Creating a Reservation
- Checking-in a Reservation
SIMC contains a variety of statistical features, as outlined below.
Use the following information to practice entering information into SIMC.
- North Dakota Training Site
- Minnesota Training Site
- Intake Training Worksheet
Service Insights on MealConnect allows us to learn more about neighbors beyond the information required by the United States Department of Agriculture under The Emergency Food Assistance Program (TEFAP) guidelines. Updated intake forms, including translations of the North Dakota form, can be found below.