Accountable to: Shipping and Receiving Manager
Department: Operations
Employment Status: Non-exempt
Hours: Full Time
Location: Fargo
Position Purpose
The warehouse associate is responsible for supporting the warehouse operations through receiving, handling, storing, transferring, and picking activities for distribution of products at our statewide distribution center. With our values of passion, service and innovation at the forefront, this position will advance the mission of Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.
Core Accountabilities and Essential Duties
1. Warehouse Work
The warehouse associate supports distribution, inventory and cleaning activities in the warehouse.
• Responds to agency pickup requests that are scheduled through agency services that includes assisting loading partner agency or volunteer vehicles.
• Sweeps, dusts, or mops warehouse to ensure cleanliness and orderliness in accordance with AIB standards and regulations.
• Maintains and organizes loading dock, cooler and freezer area daily to ensure efficiency.
• Picks partner agency orders in an accurate and efficient manner from warehouse floor and/or cooler and freezer section.
• Assists with shipping/receiving of products including loading and unloading of trucks which is assigned by shipping and receiving manager.
• Checks-in merchandise and tracks inventory if needed.
• Moves merchandise from receiving and storage areas to shipping or designated areas.
• Places items on racks, shelves, or bins according to product codes and/or warehouse safety standards.
• Verifies goods received through inventory counts and documentation.
• Rotates stock to ensure food safety measures are followed.
• Maintains and organizes supply and packaging materials.
• Assists inventory manager with any cycle, monthly or yearly inventory counts if needed.
• Serves as Relief Driver to help cover for our dedicated retail drivers that are out on PTO or for sick days to service our local retail donors and partners.
2. Reporting/Paperwork
The warehouse associate ensures thorough and timely completion of inventory reporting.
• Completes paperwork as required.
• Files order pick up/drop off inventory sheets.
• Maintains records of merchandise loaded and unloaded and distributed.
• Keeps accurate inventory and item weights to ensure conformance to procedures.
• Completes other paperwork as needed/required.
3. Other Duties
• Establishes and maintains effective, courteous relationships with employees, supervisors, clients, vendors, and the general public.
• Assists volunteers as needed.
• Attends meetings and trainings as required.
• Unloads/loads inbound and outbound trailers.
• Assists in volunteer center as needed.
Education and Experience
Successful candidates for this position must have a high school diploma or GED equivalent. Prior order picking, forklift and food handling experience preferred with this positon and must have the ability to obtain forklift certification within 60 days of hire date along with Serv Safe Certification and AIB training within 90 days of employment. Valid class D license with the ability to drive 24 foot straight truck along with good driving record.
Skills and Competencies
• Ability to work in fast paced environment
• Ability to work independently as well as a team player
• High attention to detail
• Able to prioritize daily tasks and duties
• Ability to follow AIB best practices
• Able to adhere to set company accuracy and efficiency standards
• Ability to collaborate with multiple departments and agencies
• Good driving record