Program Director

Accountable to: Chief Operating Officer
Department: Programs and Agency Services
Employment Status: Exempt
Hours: Full Time
Location: Fargo

Position Purpose
The program director is responsible for developing, implementing, administering and evaluating the hunger-relief programs of the Great Plains Food Bank. The program director also oversees the organization’s support of, and collaboration with, a statewide network of partner food pantries and other charitable feeding programs and is a key member of the Great Plains Food Bank’s leadership team. With our values of passion, service and innovation at the forefront, this position will advance the mission of Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.

Core Accountabilities and Essential Duties

  1. Program Delivery

The program director oversees the development, implementation, administration and evaluation of the organization’s childhood, senior, family and rural hunger-relief programs and delivery of services to a statewide network of partner feeding programs.

  • Researches, develops, and leads implementation of new programs, initiatives and services in response to emerging or changing needs.
  • Works with team members to enhance or expand current programs to better meet the needs of populations served and to address gaps in services.
  • Seeks out funding opportunities and develops or assists with funding proposals to grow or maintain programs and services.
  • Evaluates programs and services to ensure cost-effective and efficient service delivery. Discovers ways to enhance efficiency and productivity of procedures and people.
  • Builds relationships and collaborative partnerships with community organizations and key stakeholders. Strategically sees connections and opportunities in existing and new relationships.
  • Tells the story of the organization’s programs and services through public presentations and use of multiple media channels.
  • Works with the finance department to develop and monitor annual program budgets.
  • Oversees data collection and reporting for programs and partner agency services.
  1. Staff Development and Direction

The program director builds on the strong culture of the organization and its people to form a cohesive, skilled, high-performing, engaged, and values-driven team through coaching, training and professional development opportunities.

  • Recruits, hires, trains, and supervises the Program Manager, Regional Service Manager, and Program Coordinator positions.
  • Works with team members to develop and successfully execute annual individual work plans, monitors and provides constructive feedback on performance on a regular basis, and performs annual evaluations.
  • Builds a dynamic team that shares common goals, works closely together to pursue opportunities and overcome challenges, and embraces change and innovation to advance the mission of the organization.
  • Fosters employee engagement by creating a supportive environment, promoting strong communications, recognizing achievements, and motivating and challenging team members by building on their strengths and providing opportunities for growth.
  1. Community Relations

The program director elevates the understanding of hunger and the Great Plains Food Bank through public education and awareness.

  • Serves as a spokesperson for the organization at external events (media, presentations, etc.).
  • Creates, strengthens and deepens relationships with collaborative partners, civic leaders, professional organizations, and other key stakeholders and partners.
  1. Strategic Vision and Leadership

The program director helps develop and share a bold vision for the future of Great Plains Food Bank and ensures the organization achieves its aspirations.

  • Leads the development of long-range and annual strategic plans and goals for the program and agency services functions of the organization that are innovative, responsive to the needs of clients and consistent with the mission and vision of Great Plains Food Bank.
  • Drives the ongoing implementation, assures regular assessment of progress on, and recommends modifications to the programs and agency services components of the strategic plan and annual work plan.
  • Provides leadership, guidance and support for the program and agency services team in executing the strategic and annual work plans.

Education, Experience and Requirements

Successful candidates for this position must hold a Bachelor’s degree in related field with a minimum of 3 years’ experience in program management, human services, or business/nonprofit management. Two or more years of supervisory experience preferred. Experience in program development, grant writing and/or community relations a plus. Valid driver’s license, ability to travel statewide and flexibility to attend meetings and events in evenings and/or on weekends required.

Skills and Competencies 

  • Thrives while developing relationships that further our mission
  • Proven ability in building and coaching a strong, diverse and engaged staff
  • Inquisitive, strategic thinker
  • Strong communicator that possesses excellent written, oral and interpersonal skills
  • Critical thinking skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Proficiency with Microsoft Office and inventory management software
  • Ability to work in a fast paced environment with multi-faceted demands and deadlines
  • Strong organizational skills and detail oriented, yet flexible with an adaptable personal style
  • Strong internal and external customer service skills
  • Ability to build collaboration across teams and departments

Compensation commensurate with experience. Generous benefit package. Opportunity to contribute to an environment that values passion, service and innovation.

How to Apply
After reviewing the job description in full, please email cover letter, resume, completed application and salary requirements to Application can be found at Strong applicants will be contacted as soon as possible to set up interviews. Applications will be accepted until position is filled.

Download application here

About the Great Plains Food Bank
Opening in March of 1983, the Great Plains Food Bank is currently celebrating its 40th year as an organization. Serving as North Dakota’s only food bank, the Great Plains Food Bank partners with nearly 200 food pantries, shelters, soup kitchens and other charitable feeding programs operating in 100 communities across N.D. and Clay County, Minn. Through its array of innovative direct service programs and partner network, the Great Plains Food Bank has distributed more than 200 million meals to children, seniors, and families in need since 1983. The Great Plains Food Bank is a member of Feeding America, the nation’s food bank network, and was named the Not-for-Profit of the Year in 2018 by the Fargo-Moorhead-West Fargo Chamber of Commerce.

Twitter: @NDFoodBank
Instagram: greatplainsfoodbank


This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at and Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.


  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120


All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.



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