Accountable to: Operations Director
Employment Status: Exempt
Hours: Full Time
The logistics manager is responsible for leading and managing the statewide transportation functions of the Great Plains Food Bank, managing Class A driver staff, as well as, safely and efficiently shipping and receiving all inbound and outbound product. With our values of passion, service and innovation at the forefront, this position will advance the mission of the Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.
Core Accountabilities and Essential Duties
- Transportation and Delivery
The logistics manager oversees all pick-up and delivery routes for incoming and outgoing food, excluding the retail rescue program.
- Plans statewide weekly delivery routes for all semi truck deliveries to partner agencies and direct service programs and ensures schedules are communicated timely.
- Cross departmental collaboration to strategically design semi-truck routes that optimize product delivery throughout our service area.
- Coordinates transportation and logistics for the mobile food pantry program, including truck loading layout, transportation and site distribution plan with partner network and programs team.
- Coordinates pickup of all local and statewide food industry donations and other product donations in accordance with donor needs and requirements, excluding retail rescue program.
- Arranges for the timely and cost-efficient transportation of regional and national product donations.
- Develops contingency plans and problem solves issues that may arise during assigned routes and communicates with all impacted parties.
- Ensures the food and non-food products are loaded and stored safely and handled in accordance with guidelines of Feeding America, AIB, USDA and state and local regulations.
- Safety and Compliance
The logistics manager ensures all transportation related compliance and safety measures regarding are met, while completing regular quality assurance inspections.
- Develops, implements, and maintains transportation related processes and procedures.
- Ensures drivers maintain electronic logs and driving times in accordance with DOT standards.
- Ensures all Class A vehicles are inspected regularly and comply with all DOT and AIB regulations.
- Oversees preventative maintenance and repairs of all leased and owned fleet vehicles (tractors, trailers, straight trucks, cargo van, cars, etc.) for safe operation and ensures proper documentation of inspections and maintenance paperwork.
- Serves on the GPFB internal health and safety and disaster committee.
Provides quality control measures for all food product. Lead all quality assurances practices for all outbound orders, including inventory accuracy and product quality.
- Staff Development and Direction
The logistics manager builds on the strong culture of the organization and its people to form a cohesive, skilled, high-performing, engaged, and values-driven team through coaching, training and professional development opportunities.
- Recruits, hires, trains, and supervises the Class A truck drivers.
- Manages to ensure quality performance including efficiency, productivity, accuracy and continuous improvement.
- Champions and models exemplary customer service and positive relations with clients, partner agencies, food donors and other staff and departments.
Education and Experience
Successful candidates for this position have a minimum of five years’ experience in transportation coordination and/or warehouse operations, including at least three years as a supervisor. A bachelor’s or associate’s degree in a related field is preferred. Valid driver’s license with good driving record and ability to travel statewide required. Valid Class A CDL preferred.
Skills and Competencies
- Strong internal and external customer service skills
- Ability to work in a fast paced environment with multi-faceted demands and deadlines
- Strong organizational skills and detail oriented, yet flexible with an adaptable personal style
- Critical thinking skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Strong communicator that possesses excellent written, oral and interpersonal skills
- Ability to build collaboration across teams and departments
- Proficiency with Microsoft Office Suite and general computer skills
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