Development Associate

Accountable to: Development Data & Analytics Manager
Department: Development and Communications
Employment Status: Non-Exempt
Hours: Full-time
Location: Fargo

 

Position Purpose
The development associate is responsible for receiving, processing, and receipting all private contributions made by donors with guidance provided by the organization’s mission, vision, strategic plan and financial parameters approved by the board of directors. The development associate enters all gift and donor information, ensuring accuracy, into our constituent management software, prepares receipt letters and lends support to the development and accounting teams. With our values of passion, service and innovation at the forefront, this position will advance the mission of Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.

Core Accountabilities and Essential Duties

  1. Gift Processing

The development associate receives and processes all private contributions made from direct marketing, online, grant, endowment, and unsolicited efforts.

  • Stages and enters all gifts into the constituent management software, DonorPerfect.
  • Communicates with donors as needed to ensure their gifts are processed as intended.
  • Provides necessary month end gift reports to the accounting and administrative departments.
  • Files and maintains supporting documentation that accompanies all gifts.
  1. Donor Acknowledgement

The development associate ensures a tax receipt acknowledgement letter is prepared for all gifts and mailed to donors unless otherwise instructed by the donor.

  • Produces acknowledgement receipt letters to include designated printed or handwritten signature(s), and coordinates volunteers to fold and stuff the letters to mail.
  • Works with mail house to ensure timely delivery to donors.
  • Monitors stationary inventory and ensures adequate supplies are ordered from vendors.
  1. Constituent Management Software Maintenance

The development associate coordinates all information entered into the system by members of the development team to ensure clean and consistent data for donor cultivation and stewardship, and reporting purposes.

  • Enters and/or updates constituent information in Donor Perfect software including address changes, deceased notification, anonymous giving, limited mail requests, attributes, and contact notes.
  • Creates filters, reports and assists with analyzing data for accuracy and necessary global or individual updates.
  • Provides support and system training to development team members and temporary staff added (if necessary) during high giving seasons.
  1. Accounting, Development, and Office Support

The development associate lends expertise, experience, and support to various departments.

  • Supports the accounting department by preparing month-end private revenue reports for contributions received and processed, bank deposits for remote scan, delivery of cash deposits to the bank, and assistance with yearly audit requests.
  • Coordinates volunteers for organizational-wide bulk mailing projects.
  • Supports the office coordinator/accounting department with greeting and welcoming guests.

Education, Experience and Requirements

Successful candidates for this position must have a high school diploma and a vocational or technical school degree. At least two years proven experience working within a database system, preferably a fundraising system at a nonprofit organization; and an appreciation for the multiple dimensions of philanthropy. Valid driver’s license required.

Skills and Competencies 

  • Detail oriented with high level of accuracy in data entry
  • Sensitivity to highly confidential donor information
  • Experience in analyzing monthly report data
  • Proficiency with Microsoft Office and donor relationship management applications
  • Strong organizational skills
  • Thrives on routine, yet adaptable to change
  • Ability to work independently and build collaboration across teams and departments
  • Strong internal and external customer service and relationship-building skills

How to Apply
After reviewing the job description in full, please email cover letter, resume, completed application and salary requirements to hr@greatplainsfoodbank.org. Application can be found at greatplainsfoodbank.org. Strong applicants will be contacted as soon as possible to set up interviews. Applications will be accepted until position is filled.

Download application here

About the Great Plains Food Bank
Now in its 38th year, the Great Plains Food Bank serves as North Dakota’s only food bank. Its partner network includes nearly 200 food pantries, shelters, soup kitchens, and other charitable feeding programs operating more than 100 communities across N.D. and Clay County, Minn. Since 1983, the Great Plains Food Bank, through its array of innovative direct service programs and partner network, have distributed more than 175 million meals to children, seniors, and families in need. The Great Plains Food Bank is a member of Feeding America, the nation’s food bank network, and was named the Not-for-Profit of the Year in 2018 by the Fargo-Moorhead-West Fargo Chamber of Commerce.

FOLLOW US
Website: www.greatplainsfoodbank.org
Twitter: @NDFoodBank
Facebook: facebook.com/GreatPlainsFoodBank
Instagram: greatplainsfoodbank

PRIVACY POLICY

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
  2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
  3. Website Use Information Similar to other websites, our site may utilize a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
  4. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
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  7. Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
  8. How Do We Secure Information Transmissions? When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  9. How Do We Protect Your Information? Information Security — We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices — Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations — Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  10. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
  11. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
  12. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
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TERMS & CONDITIONS

DONATION REFUND POLICY

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

AUTOMATED RECURRING DONATION CANCELLATION

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.