Development Associate

Accountable to: Development Operations & Analytics Manager
Department: Development and Communications
Employment Status: Non-Exempt
Hours: Full-time
Location: Fargo


Position Purpose
The development associate is responsible for receiving, processing, and receipting all private contributions made by donors with guidance provided by the organization’s mission, vision, strategic plan and financial parameters approved by the board of directors. The development associate enters all gift and donor information, ensuring accuracy, into our constituent management software, prepares acknowledgement receipt letters, and lends support to the development and accounting teams. With our values of passion, service and innovation at the forefront, this position will advance the mission of Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.

Core Accountabilities and Essential Duties

  1. Gift Processing
    The development associate receives and processes all private contributions made from direct marketing, online, grant, endowment, and unsolicited efforts.
  • Works with Office Coordinator to process all incoming mail including gifts from our Bismarck Regional Service Center.
  • Stages and enters all gifts into the constituent management software (CMS), DonorPerfect.
  • Processes electronic giving through multiple channels such as Givecloud, Benevity, and recurring monthly donors; ensuring appropriate donors receive credit and gifts are coded accurately.
  • Works with development team members and donors to ensure donations are entered into CMS accurately based on donor intent.
  • Provides necessary month end gift reports to the accounting and administrative departments.
  • File or upload and maintain supporting documentation that accompanies all gifts.
  1. Donor Acknowledgement
    The development associate ensures a tax receipt acknowledgement letter is prepared for all gifts and mailed to donors unless otherwise instructed by the donor.
  • Produces acknowledgement receipt letters including updating written copy, processing, and printing with designated electronic or handwritten signature(s), and coordinates volunteers to prepare the letters for mail.
  • Works with approved courier or US postal service to ensure timely delivery to donors.
  • Monitors stationary inventory and ensures adequate supplies are ordered from vendors.
  1. Constituent Management Software Maintenance
    The development associate coordinates all information entered into the system by members of the development team to ensure clean and consistent data for donor cultivation and stewardship, and reporting purposes.
  • Enters and/or updates constituent information in Donor Perfect and/or Givecloud software including address changes, deceased notification, anonymous giving, limited mail requests, attributes, and contact notes.
  • Creates filters, reports and assists with analyzing data for accuracy and necessary global or individual updates or imports of information.
  • Provides support and system training to development team members and temporary staff (added if necessary) during high giving seasons.
  1. Accounting, Development, and Office Support
    The development associate lends expertise, experience, and support to various departments.
  • Manages mail forwarding in USPS Business Gateway.
  • Notifies development staff on receipt of planned gift notices and other gift intent documentation.
  • Supports the accounting department by preparing month-end private revenue reports for contributions received and processed, bank deposits for remote scan, delivery of cash deposits to the bank, and assistance with yearly audit requests.
  • Coordinates volunteers for organizational-wide bulk mailing projects.
  • Supports the office coordinator/accounting department with greeting and welcoming guests.

Education, Experience and Requirements
Successful candidates for this position must have:

• A high school diploma/GED

• A vocational, technical, or Associates school degree AND/OR 2-3 years of professional work experience equivalent

• 2-3 years proven experience working within a database system, preferably a fundraising system at a nonprofit organization

• At least 2 years of professional customer service with track record of maintaining positive customer relationships

• An appreciation for the multiple dimensions of philanthropy

• Valid driver’s license required.

Skills and Competencies

Detail oriented with high level of accuracy in data entry

• Sensitivity to highly confidential donor information

• Experience in analyzing monthly report data

• Proficiency with Microsoft Office and donor relationship management applications

• Ability to communicate effectively in writing, over the phone and in person.

• Strong organizational skills, ability to meet deadlines while managing multiple projects.

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About the Great Plains Food Bank
Opening in March of 1983, the Great Plains Food Bank is currently celebrating its 40th year as an organization. Serving as North Dakota’s only food bank, the Great Plains Food Bank partners with nearly 200 food pantries, shelters, soup kitchens and other charitable feeding programs operating in 100 communities across N.D. and Clay County, Minn. Through its array of innovative direct service programs and partner network, the Great Plains Food Bank has distributed more than 200 million meals to children, seniors, and families in need since 1983. The Great Plains Food Bank is a member of Feeding America, the nation’s food bank network, and was named the Not-for-Profit of the Year in 2018 by the Fargo-Moorhead-West Fargo Chamber of Commerce.

Twitter: @NDFoodBank
Instagram: greatplainsfoodbank


This privacy notice discloses the privacy practices for Great Plains Food Bank regarding websites located at and Great Plains Food Bank reserves the right, at any time and without notice, to change this Privacy Policy simply by posting such changes on our site. Any such change will be effective immediately upon posting. Great Plains Food Bank (“us”, “we”, “our”). Website visitor, guest, and/or donor (“you”, “user”).

Information Collection

  • Personal Information You Choose to Provide In the process of general correspondence, making a gift, or participating in online surveys you may be asked to supply us with personal information, including your email address, postal address, home or work telephone number and other information. If you correspond with us through email, we may retain the content of your email messages, your email address, and our responses. 
  • Website Use Information Similar to most websites, our site may utilize “cookies” and web server logs to collect information about how our website is used. Information gathered may include the date and time of visits, pages viewed, time spent on our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis; none of this information is associated with you as an individual.

How Do We Use Information 

  • That You Provide to Us? We use personal information for purposes of administering our not-for-profit business activities, providing service and support, and making available other information and services to our website visitors, guests, agency partners, advocates, contracted consultants, and approved vendors. We may use the information provided to notify you about important changes to our website, new services, or new information that supports your interest in hunger-relief. 
  • Collected From Cookies? We use cookies and web server logs to gather information about our website users’ browsing activities. This information assists us in designing and continually improving our web pages in the most user-friendly manner. We do not use these technologies to capture any personally identifying information.


  • How Do We Protect Your Information?
    • We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. 
    • Our operations and business practices are periodically reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. 
    • Our organization values ethical standards, policies and practices and is committed to the protection of user information. Our not-for-profit business practices limit employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions.
  • How Do We Secure Information Transmissions? All information transmitted through our website, giving pages, and forms are sent via secure, encrypted server. Other emails you send to us may not be secure; for that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  • Do We Disclose Information to Outside Parties? We do not sell, trade, or rent your personal information. We may provide aggregate information about our website visitors or website traffic patterns to our contracted affiliates or third parties; this information will not include personally identifying data, except as otherwise provided in this privacy policy. Personal information such as email and address may be shared with a contracted third party for the use of email dissemination and direct mail marketing; all third party vendors are required to sign a non-disclosure agreement.
  • Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Permission to Use of Materials 

  • The right to download and store or output the materials on our website is granted for personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Your Access to and Control of Information 

  • You may request access to all of your personally identifiable information that we collect online and maintain in our donor constituent database, DonorPerfect. 
  • You may request removal from any communication including but not limited to emails, direct mail pieces, text and phone calls.
  • Because we do not sell, trade, or rent your personal information; opting out of such practices is optional and not required.

Contact Great Plains Food Bank/Opt-out

If you have any questions about this Privacy Policy, need to opt-out of future communications, or wish to exercise any other privacy right you may have by law, please contact us in any of the ways shown below.

Great Plains Food Bank
attn. Development Associate
1720 3rd Ave N
Fargo, ND 58102

Phone: 701-476-9120


All opt-out requests will be honored, but please be patient with us as it may take up to twelve (12) weeks for opt-out changes to be fully implemented. We may also occasionally initiate contact with opt-out supporters in order to update their contact preferences, and we will promptly accommodate their updated preferences, if any.



We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.


Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.