Accountable to: Program Director
Department: Program and Agency Services
Employment Status: Non-exempt
Hours: Full Time
Location: Bismarck – Serving Western ND
The senior and child hunger manager is responsible for supporting the goals and objectives of the Great Plains Food Bank through strengthening the presence of child and senior programs while coordinating programmatic elements regionally. This position will build high quality relationships with child and senior feeding programs, and develop new partnerships to establish a broad presence and increased services throughout the state. Additionally, this position will monitor for program compliancy and food safety in line with Great Plains Food Bank, Feeding America, and USDA standards. With our values of passion, service and innovation at the forefront, this position will advance the mission of Great Plains Food Bank to end hunger together and our vision of a hunger-free North Dakota and Clay County, Minnesota.
Core Accountabilities and Essential Duties
1. Community Engagement
The child and senior hunger manager builds and strengthens relationships in communities across the Great Plains Food Bank service area.
- Conduct outreach initiatives to engage new childhood hunger partners, while coordinating with the Partner Services team to bring on new sites including training and compliance.
- Conduct senior hunger outreach initiatives to engage new partners and clients,
- Forges and strengthens relationships and collaborative partnerships with community organizations and key stakeholders.
- Participates in targeted community activities, events and meetings.
- Educates communities and persons through presentations and public speaking events.
2. Program Coordination
The child and senior hunger manager contributes to food distribution through managing and administering child and senior programs.
- Manage child hunger programs, ensuring performance standards are met for backpack, school pantry, and summer meals programs, including relationship management, paperwork, reporting, and programmatic execution requirements.
- Manages internal program delivery success including product procurement, inventory, and process management.
- Mentors potential partners in establishing new community feeding programs.
- Develops and delivers program specific required training and hosts partner meetings.
- Manage senior hunger programs for western North Dakota, ensuring performance standards are met for the USDA Commodity Supplemental Food Program (CSFP) program including relationship management, paperwork, reporting, and programmatic execution requirements
- Assist with the research, expansion, and implementation of new programs under the supervision of Program Director.
3. Documentation and Record Keeping
The child and senior hunger manager maintains communication with programmatic partners, ensuring proper recording of statistics while ensuring compliance with organization and federal regulations.
- Maintains accurate and timely documentation files for child and senior programs by ensuring all documentation is included and updated.
- Trains, coaches and follows-up with program champions on statistic reporting.
- Collects, records and tracks timely service statistics for programs.
- Attends internal meetings as required.
- Assists in strategic planning, visioning and budgeting on an annual basis.
- Other duties as assigned.
Education, Experience and Requirements
Successful candidates for this position will hold a Bachelor’s degree in related field with 2 years’ prior related work experience or the equivalent combination of education and experience. Experience in social services, outreach, project management and community collaborations are a plus. Valid driver’s license, ability to travel statewide and flexibility to attend meetings and events in evenings and/or on weekends required.
Skills and Competencies
- Strong communicator that possesses excellent written, oral and interpersonal communication skills
- High proficiency with Microsoft Office applications
- Ability to work in a fast paced environment with multi-faceted demands and deadlines
- Strong organizational skills and detail oriented, yet flexible with an adaptable personal style
- Critical thinking skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Strong customer service skills and willingness to assist others