Perishable Product Coordinator
Accountable to: Operations Director
Employment Status: Non-Exempt
The Perishable Product Coordinator is responsible for the planning, coordination, allocation and timely movement of produce and other perishable products to increase the capacity of Great Plains Food Bank (GPFB) to meet the nutritional needs of people experiencing hunger. This position coordinates organization wide efforts to assess demand for perishable products, ensure adequate supplies on hand, assign distribution channel and minimize spoilage. With our values of passion, service and innovation at the forefront, this position will advance the mission of the Great Plains Food Bank to end hunger through community partnerships and our vision of a hunger-free North Dakota and Clay County, Minnesota.
Core Accountabilities and Essential Duties
- Participate in annual and ongoing planning meetings with programs, agency services, operations and food resource team members to establish organizational goals and department objectives for optimizing perishable product distribution.
- Determine the volume and types of produce and other perishable products needed on a weekly/monthly/quarterly basis to meet plans and objectives for GPFB direct service programs.
- Determine the amount of produce and other perishable products needed on a weekly/monthly/quarterly basis to meet demand from partner feeding programs.
- Collaborate with the Food Resource Manager in coordinating product received from the Midwest Regional Produce Mixing Center and the Minnesota Department of Agriculture (MDA) program.
- Provide guidance on accepting perishable product offered through USDA programs or large donations from growers, produce shippers or food companies based on projected service area demand and distribution capabilities.
- Monitor perishable product acquisition expenses to insure they remain within budget parameters.
- When notice of a perishable product donation or purchase is received, either at time sourced or when received into warehouse without advance information, assign it by pallet to a GPFB direct service program, to be placed in inventory for ordering by partner feeding programs, to be offered during agency shopping, to go out on a GPFB perishable food recovery program truck or to be shared with other food banks.
- Ensure that a process is in place and adhered to for marking pallets as assigned to a program, reserved for partner ordering or shopping, or designated for a delivery truck or shipment to other food banks.
- Develop processes, practices and tools in collaboration with operations team management to insure operations team is fully informed about product allocation plans and that any deviations to plans are immediately reported.
- Develop processes, practices and tools for operations team members to inventory and report all perishable product at the time it is received.
- Inform volunteer services in advance about perishable product that will need to be sorted, packaged, boxed and/or labeled, including anticipated arrival and project completion date required for distribution.
- Establish measurable goals to minimize perishable food waste and implement corresponding processes and practices that will result in achieving targets. Ensure systems are in place and followed to adhere to FIFO (first-in first-out) inventory practices.
- Ensure shortest possible time between receiving fresh produce and distributing it.
- Ensure regular cooler inventory counts are conducted and reconciled with computer tracking counts
- Establish quality standards and practices to ensure that unusable products are not placed into storage and/or allocated out.
- Track all perishable food spoilage and reason disposed of to determine how to reduce future waste
- Provide outstanding customer service for any partner or client in regard to perishable product quality concerns.
Perishable Food Recovery Programs
- Provide assistance in the coordination of partner enabled perishable food recovery efforts.
- Provide assistance in the coordination of GPFB perishable food recovery programs in Fargo and Bismarck.
Education, Experience and Requirements
- Successful candidates for this position must hold a Bachelor’s degree in related field and two years of experience in project/program coordination, logistics, demand/production planning or inventory management; or equivalent combination of education and experience. Valid driver’s license and ability to travel statewide.
Skills and Competencies
- Exceptional internal and external customer service skills
- Strong organizational and data analysis skills, ability to perform basic mathematical functions
- Detail oriented, yet flexible with an adaptable personal style
- Proficiency with Microsoft Office applications, including a high level of experience with Excel, and the ability to learn other computer software programs
- Strong communicator that possesses excellent written, oral and interpersonal communication skills
- Ability to work in a fast paced environment with multi-faceted demands and deadlines
- Critical thinking and analytical skills to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Ability to build collaboration across teams and departments
Competitive compensation and benefit package, including both traditional and nontraditional benefits. Opportunity to contribute to a culture and environment that values equity, diversity and inclusion; and to join a team that believes that together, we can and will solve hunger.
Contact for More Information and Application
Mark Lang, Operations Director